
American Biogas Market
This is a group for discussing the American biogas market, including insights, policy and... View more
How is Digital Transformation Reshaping Public Services?
How is Digital Transformation Reshaping Public Services?
Our agency is currently undergoing a comprehensive digital transformation for government operations. The core goal is to shift from paper-based, in-person processes to integrated, user-centric digital services. This strategic digital transformation for government isn’t just about new software; it’s a complete rethink of citizen engagement. We are finding that a well-executed digital transformation for government significantly improves access and efficiency for residents. However, legacy systems and change management remain our biggest hurdles. We’d appreciate insights from other departments on your journey and lessons learned.
Log in to reply.